Brock Dyer

The Philippines as One Emerging KPO Hub

The Philippines has lengthy been recognized as an suitable desired destination for voice offshoring, because of on the country's big pool of English-speaking individuals, affinity with Western culture, IT infrastructure, governing administration assist, a... Read >

Six Advance Warning Signs that a Service Provider is in Trouble

Twenty-five p.c of existing BPO service suppliers will stop to operate in 2012. This is based on a recently published Gartner research which is part of the Special Report entitled'Assess and Manage vendor risks to guard Your Business'. This can be attr... Read >